Effective Date: 10-01-2025
Prime Minds Global Inc ("Company", "we", "our", or "us") is committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.primeminds.us or engage with us for ERP software development and related services.
1. Information We Collect
We may collect personal and business information including, but not limited to:
- Full name, email address, phone number
- Company name, address, and business details
- Project specifications and requirements
- Billing and payment details
We only collect information necessary for business communication, project execution, invoicing, and compliance.
2. How We Use Your Information
We use the collected information to:
- Communicate with clients and respond to inquiries
- Provide software development, support, and consulting services
- Send invoices, collect payments, and manage accounts
- Improve our website and offerings
We do not sell or rent your personal data to third parties.
3. Data Security
We use industry-standard security measures to protect your information. While we strive to secure your data, we cannot guarantee complete protection due to the inherent risks of internet communication.
4. Sharing of Information
We may share your data:
- With internal teams and employees on a need-to-know basis
- With trusted partners and subcontractors only for the purpose of delivering services
- To comply with legal obligations, law enforcement, or legal proceedings
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, resolve disputes, and enforce agreements.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for data processing (subject to legal and contractual obligations)
To exercise these rights, contact us at contact@primeminds.us.
7. Cookies & Analytics
We may use cookies and analytics tools to improve the performance and user experience of our website. You may disable cookies in your browser settings.
8. No Refund Policy
Please note that all payments made to Prime Minds Consulting Private Limited are final and non-refundable.
This policy applies to:
- Support packs
- Development retainers
- Custom solution engagements
- Subscription or licensing fees paid to us
By making a payment, you acknowledge and agree that you will not be entitled to any refund for any reason. We encourage you to review the scope of work, timelines, and deliverables carefully before making any payments.
9. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date".
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Prime Minds Consulting Private Limited
Email: hello@primeminds.us
Website: www.primeminds.us